Terrible service and products

Online products are terrible ,there is always something wrong with the products ,customer service is the worst at Cornubia Branch Durban, I had to tell them how to do their job ,terrible experience,no empathy ,.worst company I have dealt with as a whole ,from online to instore to so called customer service .they lodge your complaint ànd then do nothing about it.Yourl need to hire some competent people and have a system if not yourl wasting people's valuable time and space for a better shop to be there.