Terrible Service

<p>Order number : ********** 36</p> <p>I ordered a product from Hi-Fi Corp at southgate on saturday the order was finalized and on monday i recieved a call tocollect my order i was happy about that and advised them that i would try and collect the order on tuesday the next day however i couldnt not make it and once again recieved a call tuesday to find out when i will collect the order . </p> <p>On wednesday 01/03/2017 i left work to go and collect the order thinking it would be a speedy exercise as i have been called to collect it . I drove all the way from Sandtonin my work time to collect this order .</p> <p>When i got there i was told that paperwork needs to be done the person that was helping me firstly took a few mins to attend to me she sat there leaving me waiting and did not say anything like i will be with you now or nothing then she attended to me and told me she is going downstairs to do paperwork and will be back i should wait .. She came back 20 mins later telling me she could not do anything to assist me as the system is offline . I asked her why i had been called to collect the order when it was not ready and she told me the person that called me was suppose to do the paperwork she is just helping out .</p> <p>I was then told that i need to come back the next day when the system is online as if i have time or petrol or transport to be driving around everyday.</p> <p>I live in Ennerdale which is not as far as travelling from sandton to collect the order and my initial planned was to collect te order over the weekend but since ive been called twice after eachother i put in the effort to leave my job and travel all the way to the store as i did not want to take up storage place or be an inconvience .</p> <p> </p> <p>The customer service in the store was terrible the person that helped me had no way of speaking to me at all and i wasted a whole half a day walking out of the store with nothing ...</p> <p> </p> <p>This is not the way a business should operate and i feel that i have already spent too much going to this store and i will not waste my time or effort going back to the store .</p> <p>This store will have to deliver my order to my home as it is not my problem that there system where not working or that the staff are incompitent i did not want to spend 250 on delivery because it is money that i do not have yet i was forced to spend this already and not have my order in my possesion.</p>