TERRIBLE SERVICE

<p>I BOUGHT A SANSUI 5.2 CH SOUND FOR R3699 ON DATE 25/11/2016 WAS TOLD I WOULD GET THE SOUND THE FOLLOWING WEEK AS IT WAS OUT OF STOCK. FOLLOWING WEEK NO CALL NO COMMUNICATION WHEN I CALLED ON THE 3RD WEEK WAS TOLD THEY STILL HAVE IT ON STOCK BUT A NEW VERSION IS COMING . WENT TO THE HIFI IN SOUTHGATE ON DATE 23/12/16 WAS TOLD THERE IS NOTHING THEY CAN DO I CAN RATHER TAKE MY MONEY BACK AND TO MY RESEARCH THE GLEN HAD STOCK AVAILABLE NO ONE BOTHERED TO LOOK AROUND TO ASSIST FOR THE INCONVENIENCED CAUSED SPENT MY DECEMBER WITH A SOUND WHILST I HAD VISIT IN MY PLACE. I BELIEVE THEY COULD HAVE OFFERED ME A DIFFERENT SOUND SINCE I WAS INCONVENIENCED BUT NO EVEN THE BRANCH MANAGER DIDNT TRY TO ASSIST JUST APPORVED MY CASH BACK AND THAT WAS IT. THIS IS SAD CAUSE IF IT WAS A WHITE PERSON THEY WOULD HAVE DONE A LOT TO GET THEM THEIR SOUND, I WAS A FIRST TIME BUYER AND TO GET SUCH SERVICE IS APPALING AND WONT RECOMMEND IT TO ANYONE NEVER, PLEASE CAN SOMEONE ASSIST AND GIVE ANSWER TO THIS...</p>