Taking bad customer service to a new level

I am so use to bad service, I'm not even sure why it surprises me anymore. This quote may be old but I think its most suited for Wesley, Eddie and their manager Mrs Abrahams all staff of Hi-Fi corporation N1 city.<br> \A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.\"<br> Today I felt like I was doing all of them a favour by spending R7196 cash (card sale) in their store. A word of advise internal problems, system errors, incorrect pricing is not a customers problem, responsibility should be taken as you are a representative of the store you work in and on top of it a bad attitude from the manager and staff I call that a formula for failure. <br> It is so sad that staff care more about sales than service, the two go hand in hand, you will not get returning customers if all you are chasing is your next sale. To explain this whole situation its just too much to put here. Lets just say I am very disappointed."