STAY AWAY

NEVER EVER BUY ANYTHING from this store.

I purchased quite a lot of stuff from them for my house, this included a coffee machine with all kinds of features.

When i got home and opened the box, it was a used and broken, probably returned coffee maker and the glass jug was not even with it!!

It took endless arguments to exchange it, first they tried to tell me that we had damaged the coffee machine. But when they realized that I was not going to settle for this and contacted head office, they were willing to accommodate me. then I was told that they didnt have any more in stock, which was probably the whole reason I was put through this agony in the 1st place! So I settled for a gift card equivalent to the value of this machine and had to go without the coffee machine that I really wanted for my house as I couln't now purchase it else where since my financed were now invested in this place.

I had to call them several times to tell them to stop debiting my account days before my salary pay date, because they make sure they get money before you even get to buy food! I told them to cancel my debit order, which had I know I cant cancel myself because they would debit my last money from my account, that I couldn't buy my child food for lunch, I would have never agreed on a debit order. But me being the great and honest customer that I am, I did.

For the months that my account was paid early and never ONE PAYMENT MISSED, all was well. Then lockdown struck and I decided to settle my account to make my life easier during the tough months, I paid the full outstanding amount as given to me by them.

After this things really got crazy, I started receiving calls that my account must be paid and I still owe money to them, regardless of the fact that my statement showed zero! They don't bother replying to any of my mails, not even the head office! But they were and are still hounding me, calling me 5 times a day and phoning me at my work, making me look like a total **** who doesn't pay my accounts!! I get 10 smses every day hounding me for money, even though I have now since settling my account made 2 additional payments for god knows what!!

These people don't care if you are n good paying client, they don't care if you eat, they don't care about good customer service. They are the worst company I have ever dealt with!!

I just want these people out of my life!!

I NEVER want to deal with this company again, please do yourself a giant favor and stay away from Hifi Corporation!!

I will rather go without something than buy it from them!!