Staff not interested in selling store item?

What a pathetic store at Rosebank Mall. When from nextdoor IC competitor to purchase a device, to be faced with unprofessional helpless unmotivated female staff. Asked her to get me a device behind a locked cabinet, to be shocked when she returned, tried to open the cabinet with magnet clip opener, then to inform me that SHE CAN'T GET ME MY ORDER BECAUSE SHE CAN'T OPEN THE CABINET??? Asked her to try but her response is the SHE CAN'T HELP ME? That's when I persist and asked for a senior staff, who's tried to find an alternative and with more 15min fighting with the cabinet magnet lock he realised it was the top key lock that was locked 🔒.

Really was of almost 30min of my time as I ran to HiFi Corp to get an item quickly for my daily work.

The attitude I got was .... We're not interested to sale??? Period.

Perhaps manager needs to work on both training and motivating their staff.

Saturday morning. Rosebank Mall branch.

As for me .... Last time with HiFi Corp. Never had such experience with Incredible Connection whom in fact refereed me to you since that item was out of stock. Learn from them.

Tx