Shody products and service

Upon purchasing a Sansui Radio from HiFi Corporation, Amanzimtoti, on 22/03/2019, I discovered that it didn't do what it was advertised to do. As I work a full time job, I was unable to return the unit until the following weekend. Upon doing so, I was informed that refunds could only be done within 14 days (I went to the store on day 16, unaware of this). I was also informed I needed to provide a fitment receipt, even though the unit hadn't been fitted. I left the store and went home to write up a review of the product on HiFi Corporation's product page. This was on 06/04/2019. Since then, this review has yet to appear on their website (unsurprisingly) and no further contact has been made with me by HiFi other than to acknowledge receipt of my review for moderation. Below is the review I posted, with further details of the product and my grievances with the store:-

One star is too many stars for this radio. After seeing that it does Bluetooth and has 4 RCA outputs on the back, I decided this would be perfect for my car. Worst mistake. For starters, the entire front face feels cheap like it is going to fall apart if you touch it too hard and the display is constantly flashing, which cannot be disabled. Then comes the functionality (or lack thereof). Firstly, when used with a power-amp, I discovered the RCA outputs on the back (which are completely unlabeled, along with all other connectors on the back) do not all function, rather only two actually output (causing speakers to pop when turning on/off) and I suspect the other two are inputs with no option indicated on the interface of how they might be used. Secondly, the supposed Bluetooth support is minimal and highly dysfunctional to say the least. Call quality is non existent as it does not connect properly (using a Samsung A5) and music playback buffers (unheard of). And for anyone who suggests I read the manual, it is basic, only telling you what each button does (not a menu tree, just this button turns the unit on/off, etc.) and what the previewed plug outs are for speakers and power. Upon returning this item to the store (HiFi Corporation, Arbour Crossing, Amanzimtoti), I was informed I needed to produce a fitment receipt. I am a professional sound and light technician and have been doing this sort of thing for the past 15 years or so, so I had done the install myself and wasn't going to charge myself to do the work, so I had no receipt. Also I am unable to go to the shops during the week/following weekend (as I work in the entertainment industry) so I only went to return the unit 16 days after purchase, which apparently disqualifies me for a refund (Only a gift voucher or exchange unit was offered as cut off for refund is 14 days apparently). Bottom line, don't waste your money on this!