SHOCKING SERVICE FROM ONLINE SHOP - HiFi Corporation

Absolutely DISGUSTING service. On the 13th of March 2021 I placed an order via their online shopping facility.

Things moved along pretty promptly between the 13th and the 16th, and the item was allegedly shipped. At the time of writing this complaint NOTHING has been received.

The parcel has, allegedly, as per their tracking app arrived in Cape Town at their courier office or DC in Cape Town on the 18th of March.

The only way of following up is via Facebook Messenger, and i get the feeling that they are saying it is out of our hands and is the courier's problem.

No one has even had the decency to pick up the phone and communicate with me. I have already said that if the item is not delivered by close of business today, I will be asking for a refund. Lets see how far we get with that.