Shocking service at BOKSBURG

I tried to enquire about a laptop from Boksburg Branch. ( 3.09 pm ) today. Not only was the service on the phone terrible, ( I phoned 5 x on *** and I lost count on my work phone) and when finally I managed to get someone to call me back after complaining to the little chat app, half way through a conversation we got cut off, only for no one to call me back despite having my number. I was given the reason for bad service on the phone as network problems, but that doesn’t explain why people put the phone down straight after they pick it up. I think they forget we can actually hear them talking, before its quickly put down. That’s not a network issue. An hour later I still don’t know where the “last” laptop is or where I can view it at another store. Apparently there is one on display at Boksburg but in order for me to view the one at another store, I must pay for it first. I called and asked for Ivan Breen, the manager, apparently he went home for the day around 3 pm and wont be back until Monday. No offer to take a message. I then asked to speak to Pretty but when they put me through she never answered nor did the receptionist pick up the call again to take a message. I called head office and they cannot give me an email address for the store.

Its almost impossible to contact the Boksburg branch or communicate with them by phone to make an enquiry. If you do get through, no one picks up at the extension, or you are conveniently cut off. When you call back no one answers. Its honestly like you are blocked from every angle. I guess I will have to buy my laptop else where.