RH
Rae H
1 reviews | Active since Feb 2013
03 Dec 2019, 13:05
Shocking Customer Service
I cannot for love nor money, get hold of anyone at either the call centre or the Springfield branch. I have ordered and paid for a 50" TV and received an email today to say that they have no stock. That's it.....nothing else. I am trying to find out when my order will be fulfilled but obviously their customer service is shocking.
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Rae H's updateReviewer Update
06 Dec 2019, 12:04I have still not had resolution on the previous complaint. I purchased a TV for my boss online. I have since received an email stating that there is no stock and no-one answers their phones in order to give me a timeline. I was then instructed to cancel the order but no-one is responding to my email. I was also told that I cannot speak with a manager. I need a resolution for this please.
RH
Rae H's update06 Dec 2019, 12:04
Reviewer Update
I have still not had resolution on the previous complaint. I purchased a TV for my boss online. I have since received an email stating that there is no stock and no-one answers their phones in order to give me a timeline. I was then instructed to cancel the order but no-one is responding to my email. I was also told that I cannot speak with a manager. I need a resolution for this please.