shocking bad customer service
<p>on the 26th of Novemvber i bought 2 items online from hi-fi corporation, payment was received same day they promised to deliver items within 5-10 days, until today no one has contacted me to let me know where the hell is my order, instead i'm the one who call o trace the order and its either they do not answer their call centre number or they ofline ***, sent the please contact me back email and no one calls back</p> <p> </p> <p>i spoke to some consultant Shenaaz and she promised that i will be called back and no one did, i was told my order is at woodmead branch contacted the store and spoke to the manager indian lady who was not helpful at all, she told me fourways branch comntacted the branch and i was told the admin lady will call me back and no one did.</p> <p> </p> <p>the 10th i went to the Jabulani branch and a lady by the name of Marisa was so kind and helpful she was even willing to give me her stock she was the only person in the whole company who was interested in my story, but she was told online staff needs to be deliveered </p> <p> </p> <p>on the 13th spoke to the consultant Emelia who told me my staff is with fourways branch and they will call me back.</p> <p> </p> <p>it was my 1st time buying at hi-fi corp and it will be my last the experience that i received was pathetic if i do not get my staff by COB please cancel the ordr and refund my money back i will go buy somewhere eklse where they are really interested to help their clients.</p>