****ty Customer Services and Products

The store sold me Sansui Bluetooth headsets which aren't working after they refused when I asked them to test the device prior to making the sale. I then came 16 hours later to the store notifying them that their product does not work, and requested them to exchange it with one that is working. They brought a second one which also did not work and that is when I requested them to give me back my money, and the sales lady refused as I was unable to produce a slip, I then requested them to go to their invoice machine/system and check if they can trace the transaction as I made the sale before the store closed. The sales lady refused and I demanded to speak to the manager who also refused to give me back my hard earned money. i then left the store and told them that I am going to seek legal advice.