Service delivery pathetic not trustworthy as a reputable institution many flaws in their business operations.

I ordered 12 projectors online on the 14/03/2025 around 7am the morning today is the 26/03/2025 at 19:35pm I only received half of the order on Monday 24/03/2025. They said the order is coming from different branches. Please explain to me even if it’s coming from 12 branches they all got the order on the same day the 14/03/2025. How long does it take to pick and pack and dispatch an order ? This is the worse service ever I will never ever recommend anyone to purchase from them. I call in to track my order all they say they will open a ticket to the next department nobody to resolve my issue. Please do not purchase anything from them online based on this service. I could’ve walked to JHB from Cape Town and get the stock by now. And they said delivery in 3-5 days ??????