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Bianca B

1 reviews | Active since Jan 2015

30 Jan 2015, 15:07

SERVICE

on Saterday 23.1.15 I went to Hifi Corp, with all my documents needed. they help me, on TUESDAY they phoned, told me I qualify for R22 000. I Went there After work, then they told me no they was an error I don't qualify because of Edgars that is R98.91. I went to edgars, paid it, then they say ok the deal is approved.. but I cant have my laptop because its after 6 already, the lady next to the 1 that helped me said they can just keep a till open, then the one where I was signing my contract said no because it is after 6 and she needs to go home, I told her if I cant get the laptop today (Tuesday) she can cancel the order because I have been busy with this transaction since saterday.. (23.1.15) then she said ok, took the papers, stand up and walked away..<br> <br> this is bad service,i also work and don't a lot of time, now to work overtime till 18:15 it is to much for a customer? I have been a lot at hifi, buy all my stuff there.. never an issue to help after hours, but now it was?<br> hifi corp will never see me again.. I will go to a place that wants to help me!

0
Replies (1)
Hi-Fi Corporation
Hi-Fi Corporation's reply31 Jan 2015, 07:44
Official
Hello Bianca Bray,

Your complaint has been forwarded to the Witbank Branch Manager, for investigation.
Regards
Customer Care