selling us faulty appliances

<p>i purchased a 65 inch JVC curved tv on 30 September 2016 at the Carnival mall branch and the following day we bought a JVC home theatre system (all cash) evewn though we lost the receipt, i called the store on the 28th February 2017 and spoke to Zandile Shabalala and they searched for the receipts and found them and she advised that i must send the complaint via email and she gave me her email adress. she said that a technician will come and assess the situation and its now almost a month that we have been waiting. what kind of quality is this from Hi-fi Corporation? or are they selling us rejects? i have been sending emails back and forth and no one is responding. Hi-Fi better give e a refund and i will go purchase quality products elsewhere, i am fed-up with your service.</p>