Scaving ****ing *******

Bought a fridge online 2 weeks ago and have still not received it. Worst of all, nobody has called me to advise on what's happening. I have called these ****ers every day for the past week and every time I get told that somebody will call me back... and they never do! Tomorrow my boyfriend is going to their head office in sandton and he will not leave until they have given me a full refund. Even if it means breaking a few bones. Assholes!!!