Samsung tv

<p>My mother bought a Samsung 55" EH6030 led tv + Samsung home theatre on 2013/10/03. There was a problem that the home theatre switched itself of after a while. The home theatre was then exchanged and upgraded to a pioneer home theatre. The same problem continued after the exchange. So they thought it was the PVR that was cousing the problems and it was also replaced countles times it was also replaced by a Explora even the dish and LNB was replaced. The tv finally was the last resort. It was collected by Mastercare in July of 2016 and the logicboard was replaced. When the tv came back it was displaying green and the sound was out of sync. The tv was once again collected in September and after another 19 days without a tv it came back. Sound still out of sync but picture working. After everything was connected again the original problem still persists that the home theatre still switches of after a while. She is really dissapointed with the service that she is getting from Hifi Corporation Bloemfontein. And they never return her calls. She just want to enjoy her viewing experience but it is not happening. Please can we somehow resolve this matter?</p>