Samsung galaxy a03 NOT Delivered!

AM VERY DISSAPOINTED IN YOUR INCREDIBLE CONNEXION CRADDLE STONE BRANCH. i ORDEREDA SAMSUNG GALAXY ONLINE ON THE 11 OCTGOBER 2023 BUT TO DATE I HAD NOT RECEIVED THE PRODUCT ORDERED. INSTEAD, WHEN I CHECK HERE IT SAYS MY ORDER IS DELIVERED TO ME. I HAD BEEN COMMUNICATING WITH MANDY(***) WHO COULDNT EVEN GIVE ME AN ACCURATE ANSWER WHY MY PHONE IS NOT IN MY HANDS AFTER SO MANY DAYS. SHE COULDNT EVEN GIVE ME A WAYBILL NUMBER ON THE PHONE AND ASKED THAT I EMAIL HER INSTEAD BUT EVEN THOUGH I DID THAT SHE DID NOT HELP ME AT ALL INSTEAD I AM STILL HERE WITHOUT MY ORDER!!! I AM ESCALATING THE MATTER AS I AM VERY IRATE ON THIS PATHETIC SERVICE THAT I AM RECEIVING. RIGHTNOW I AM SITTING HERE WITH NO WAY FORWARD INSTEAD I SEE JDG REPUTATION GOING DOWN THE DRAIN...I PAID MY HARD EARNED MONEY ONLY TO RECEIVE A BAD POOR..*********** ....LUDACRIS SERVICE FROM YOU GUYS. MANY ALSO TOLD ME TO CONTACT THE COURIER SKY NET MYSELF AND ASK WHAT HAPPENED TO MY PHONE...THIS IS NOT INLINE WITH THE CONSUMER PROTECTION ACT. SHE WAS USING THE NUMBER ***....I KEPT PHONING THE BRANCH SEVERAL TIMES AND BEING KEPT ON THE LINE FOR MORETHAN 5 MINUTES UNTIL I DROP WITTHOUT BEING ATTENDED TO.

Regards, Bongani Makhubo