Russel Hobbs Kettle broke after 2 months now, wait 21 days for them repair it

I bought a Russel Hobbs Kettle online from Hi-Fi Corporation. The kettle stopped working after two months instead of exchanging the kettle, they are sending the kettle in for repairs and it will take up to 21 days.

In my opinion Hi-Fi Corporation should have an arrangement with the suppliers about the quality of their products and what should happen if the products is not working within the 3 months. Customer should be allowed to choose between a refund or get a new same item that they bought.

Items that breaks within 3 months and sent in for repairs are most likely to break again. Now i am considering whether or not i should just buy a no name kettle because they seems to last longer.

This is really frustrating and annoying.