******* Service and Disgusting Service from Online Agents

I have made numerous complains with my HIFI CORP order that I made on the 29/11/2019 and I have received nothing as of yet The worst thing is their lying online agents who even giggle in the background knowing very well that they are making a fool out of customers. One agent did not even care to assist and advised me on the cancellation process which I have now done. Hifi online team said I will receive the notification that my order has been cancelled before close of business and still nothing yet. What sort of company allows their agents to lie and advise clients to sit the whole day and wait for the whole day for their order while they know they are lying . I have called Hifi corp so many times and all am asking for is my refund of R4000. I will go and purchase the fridge from another company that knows how to treat clients like humans. Even if you ask for manager or supervisor they will decline to allow you to speak to one then you can hear other agents laughing in the background. The worst part is they go and delete people's complaints on their social media page. I advise anyone : HIFI CORP ONLINE IS A ****. DON'T BUY FROM THEM. I have laid complaint with Ombudsman. I want my refund back and I will not fight for it so please keeep your orders that will arrive in 2020 and you lie and say their on the way.

Kwanele ***