1 reviews | Active since Dec 2015
Returning of my home theatre
I Sammy Mashiloane took in my home theatre back to hifi corpfor repairs for repairs under impression is under warranty and it was not I then received a quote for repairs amounting to R2800 and I did not accept the quote instead I asked them to return my home theatre back I rep**** to an email of VIctoria Gama n I have been calling hifi corp for the last two weeks everyday I have been told tomorrow n next day nothing happens. I was then told my home theatre was with a company called Eurovision who I then ajsked them if I can collect it but they told me they will send it back to the branch where they go it from and the said if I don't mind I can collect it n one minute they say they will deliver and they don't. Since the nor hifi corp n nor Eurovision wants to give back my home theatre. Bottom line cause i did not accept their quote for repairs I have bean treated like I'm not the customer just because my home theatre is out of the warranty nobody cares. I left messages for Mervin who also did not even return my calls. This branch is pathetic they treat you well when u buy once you return with a problem everyone is passing a buck. Eurovision manager put the phone down on my ear. Than
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 722291.
Thanks and kind regards,
Customer Resolution Centre
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 722291.
Thanks and kind regards,
Customer Resolution Centre
