REFUND NIGHTMARE. CUSTOMERS GET IGNORED

Disgusted at the lack of service received from Hifi. NOBODY RESPONDS OR GETS BACK TO YOU!!! 14 May - I purchased a product online and paid 31 May - They told me there is no stock (pathetic that they couldn't tell me upfront) Now I am battling to get my money back. I called, emailed, posted on social media. Not a single person replies. DO NOT SUPPORT THIS BUSINESS - YOU WILL BE VERY SORRY! I have lodged a complaint with the National Consumer Commission (NCC) as well.