Refund delays but laptop returned but refusal of my money

Bought a laptop on the 8th of Jan2023 at Hifi corp Clearwater Mall and unfortunately I didn't use it because I got a better offer elsewhere,I called the store and spoke to Leah who I explained that I want a refund for the laptop as I made two transactions one with cash and the other with the card, she said I can bring the laptop back but after 12:00pm as the manager was not in yet,I went through after 12:00 and when I got there,she tells me that I have to wait for my cash refund amount as "the store does not have the money" I asked when will that be because I need my money,I understand that the card refund will take longer,and explained to her that I need to go secure the greater option I got today,all she did was tell me that "the store doesn't have any money,as they bank whatever money everyday" I mentioned to her that, That's internal processes that I am not involved in because I didn't give excuses when paying for the laptop on a cash basis,so why must I wait for myy money.Shw said they will call me once the money is ready,I told her I cannot be doing up and downs like I owe Hifi corp Clearwater which I don't.I called again at 14:45 asking what's happening,and she put me through to someone else, wasting my Airtime then she says she'll transfer me to her manager who "was busy with a customer" and said she'll call me.

I'm not interested in the processes of the company as I'm just a customer who now has to do follow ups ad if I'm the one owing them,Can my money be ready by 17:00 or else I'll call on the media houses and go all over social media regarding the bad customer service I'm getting for my refund.