Query/no feedback

Good Day<br> <br> I have been querying a delivery from Hi-fi Corporation but no one replies to my mails and I am unable to get through on the call center number. I placed an online order for 2 items and one was delivered but on the paperwork it stated both items but only 1 parcel and when I advised the courier company they said they only received 1 parcel to be delivered so I wish to follow up on the outstanding item as per my undermentioned email, please assist me.<br> From: [Email Removed]<br> To: [Email Removed]<br> Subject: RE: Hifi Corp: Shipment # update<br> Date: Wed, 2 Dec 2015 11:26:31 +0200<br> <br> Good Day,<br> <br> Further to the undermentioned I only received part of my order, (a sansui frontloader) I never received the Fotomate even though all the paperwork was there but it stated only 1 parcel so I just wish to follow up whether the fotomate is still being shipped?<br> <br> Thank you for your assistance<br> Regards<br> Heather<br> ***<br> <br> To: [Email Removed]<br> Subject: Hifi Corp: Shipment # update<br> From: [Email Removed]<br> Date: Sat, 28 Nov 2015 12:34:28 +0000<br> <br> Dear Heather Wallace,<br> <br> Your order # *** has been <br> Ready to Ship.<br> Regards Heather Wallace