JO
Jacques O

1 reviews | Active since Apr 2023

06 Dec 2023, 18:07

Poor standing of resolving my issue which hifi corp created due to bad online site maintenance on items sold .

Hi all I shall share this and just note the service I have received it's really bad if there was a negative star rating it would be negative 10 stars ... Dear Valued Customer,

Trust you are well.

Firstly I would like to apologise for only getting back to you now regarding your pending online order.

Kindly note that the warehouse confirmed that they don't have stock anymore for the Hisense 75-inch 4K UHD Smart TV 75A6GS

I tried looking for stock in our physical stores but they also don't have stock.

Below is what we currently have in stock. and you do have to pay the difference.

Kindly advise if you'd like the alternative provided so that i Ian create a new order for you.

https://www.incredible.co.za/hisense-75-inch-smart-uhd-tv-75a6k?gad_source=1&gclid=CjwKCAiA1MCrBhAoEiwAC2d64fVAXv4X5qvh2MDG0Hh6KO4Kz6ETmchBelLN-8qQvAvumh0APqPRfBoCKVEQAvD_BwE

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Option 2

https://www.hificorp.co.za/tcl-75-inch-4k-hdr-google-tv-75p635?gad_source=1&gclid=CjwKCAiA1MCrBhAoEiwAC2d64VxRReysK4PnGMUkDQAhubr1renw0ADjdElFxLl4UCMlZgBoRni9fxoCHVgQAvD_BwE

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Regards

Mpho Magoro JD TECH: Ecommerce Fulfilment clerk

Marlboro House, 6 Eastern Service Road, Eastgate, Sandton, 2090

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Replies (1)
JO
Jacques O's update06 Dec 2023, 18:08
Reviewer Update
Hence my reply to the above email .....

Good afternoon Mpho

Firstly I am not happy as the TV was on your online site for the price I purchased the TV for and now I am told there's no stock ! If there was no stock the adverti*****t should of been removed off your site .Now I must absorb your company's bad managing of the site .and that TV was a promotion item hence I took the opportunity to purchase the TV for the deal it was offered.Now I must buy a TV that's not on promotion for not the price of the promotional item . And I wanted the Hisense TV ...I think I should be compensated with the same TV at the same price.As it's not my fault it's Hifi corps .....awaiting your response.

Regards

Jacques Oosthuysen