Poor service

<p>On the 20th Dec I made an online purchase and paid with Mobicred. I selected store pickup, to avoid delays. I selected The Glen store as it showed that all goods me I bought were in stock.</p> <p>The goods I purchased were my family Christmas gift and up to date I have not received my order.</p> <p>They didn't send me an order number or anything, until I called the call centre and that's only then I received my order number. I then called The Glen store and was told one of my goods was not in stock and no store has the stock, that was on the 29 Dec.</p> <p>On the 30th Dec a guy from The Glen called and said they don't have stock for the cellphone I ordered, he'll call head office and find out if they can replace it with something and promised he'll call me back to give me feedback.</p> <p>Today it's the 2nd January 2017 - I have not received any feedback and still waiting for my order.</p> <p>The service I received is the poorest of them all - I didn't give my family their Christmas gifts and still now I cannot give them anything because I'm still waiting even now. This ruined my family's Christmas and I'm very disappointed with the level of service I received from this merchant, this is a lesson learned - I will never ever buy from this merchant.</p> <p> </p>