POOR POOR POOR PATHETIC CUSTOMER SERVICE

I purchased a supposedly wireless canon printer online August 2020. When it finally arrived, i attempted to have it installed. Found it too technical for me. Resorted to obtaining services of a IT specialist. It took some great effort and skill but it was done successfully. I had no need to print anything. Then when I needed it...I had difficulty connecting it to my network. Finally, it was sorted and then till next time...when I attempted scanning. Same story. Always hassle and effort. Finally, December I just got fed up with all the continuous drama in having the printer connected to a network i informed hifi of the useless printer. Early December i told them to fetch their useless printer and throw it away. Needless to say some time January 2021 they finally graced me with their services. Up to date I am still waiting for my money back. Every time the response is more pathetic than the previous response.

I WANT MY MONEY BACK