LJ
Louis J
1 reviews | Active since Jan 2016
30 Jan 2016, 18:21
Poor after sales service after delivery
We ordered 3 TV's online online and 2 of them are defective. Now delivering store expects me to come back into the store and this after we purposefully paid money to get the items delivered after ordering online. Centurion store totally anti customer service. <br> <br> We demand that the two Sansui 32\ tv be exchanged and delivered to our home without any further delay.<br> <br> Order number *** per delivery note<br> Order number per online system ***6<br> <br> Article number ***3<br> Upc/Ean codes ***<br> <br> There is a reason we ordered online and paid for delivery. I am working. We have one car and my wife is sick at present.<br> <br> "
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Replies (1)0
Replies (1)Hi-Fi Corporation's replyOfficial
01 Feb 2016, 09:03Hello LouisJJordaan,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 723786.
Thanks and kind regards,
Customer Resolution Centre
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 723786.
Thanks and kind regards,
Customer Resolution Centre
Hi-Fi Corporation's reply01 Feb 2016, 09:03
Official
Hello LouisJJordaan,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 723786.
Thanks and kind regards,
Customer Resolution Centre
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 723786.
Thanks and kind regards,
Customer Resolution Centre
