Please send this review to the ceo

This is the worst experience ever... I am shocked how the ceo/management of the group don't make sure things are running smoothly. They probably just look at the financial growth. They need to try an call the call center to see if they are able to get hold of one of the staff. That line is non existent. The chat favorite words are we will escalate. The staff via email don't reply 🙄

I bought a air fryer. They delivered the air fryer. The box was open 😡 no manual inside with scratch on. You collected your 2nd hand airfryer now... I still didn't get a new one. I am waiting for my refund.