Payment taken but no product.

<p> I placed an order this morning AFTER receiving your leaflet. I paid for the Galaxy Core Prime DS. I selected the click and collect option. Tonight, Christelle from your Kolonnade Branch calls me to say she has no stock, and that all the stock was sent to Headoffice 5 days ago for a corporate customer. This is unacceptable! Even more unacceptable is the fact that Christelle was giggling at me over the phone when I asked her how in the world can you add an item to the cart if there is no stock???? This is the most unprofessional behaviour I have EVER seen. One would think a brand like yourselves would have competent, professional people working for you??? How in the world was all the stock sent out to a corporate customer before the sale started? And if none of your branches have any stock, how can you send out an email to say you have units available at that price??? I am taking this matter further with the relevant authorities. You took my order, I paid for the item, and I expect the item! Simple as that. If there was no stock, I should not have been able to order or pay for the item. It is disgusting and ********** what you did!!!!!</p>