PATHETIC EXCUSE FOR A RETAILER - RATHER SUPORT OTHERS

This is the worst possible retail store to buy any product from, over the years I have had multiple issues with them. Of recent being today, i purchased a TV from the Springfield Branch a few years ago of which everyone knows that this brand comes with a 5 year warranty. When I purchased the item the branch was "Offline" and had to provide me with a manual receipt at the time full stamped and signed by the branch together with the receipt you receive off the card machine. I took the TV to the Cornubia Branch today due to issues and was told they cannot book the TV in for repair as it was a manual receipt, the same TV that was booked in previously by the Springfield branch a few years back. The manager is absolutely PATHETIC, when you visit the branch the manager is apparently too VIP they do not come see customers they speak over the phone from another room. I AM REPORTING THIS TO THE CONSUMER PROTECTION FORUM as well as my attorney based on the legalities of the situation as this is the second time the same TV is being repaired, and it takes HifiCorp over a month each time. If I do not receive a call from their seniors I will be reporting this matter accordingly and i suggest everyone do the same. I have called their customer service department 12 times today and they just cut the call apparently they cannot hear, Dineo, Clevia, all pathetic excuses for customer service consultants. I suggest HifiCorp do their homework regarding the consumer protection forum.