Pathetic customer care & incomplete product

<p>I bought a television set yesterday (17/12/16) and i suspect i was sold a tv that had been on desplay but was never made aware of that and than i get home i try to connect it and it missing 1 of the parts that connect to the legs and woes i stay 120km away from springfield HiFi Corp.</p> <p>i have tryd to get hold of them for much of yesterday and today but it seem there was not much interested given to my incedent, i spent alot of money here and i do not expect such behavior from such a big company, really disapointed and engry at the same time.</p> <p>My rights are bieng violated here with me is a tv im unable to use and on top of that i can not take the cost of driving there since it not my fault for this whole odeal.</p> <p>The lady i spoke to yesteday just tald me to bring the tv back to them and when i speak of the cost it will corse for me she lacked interest and mind you me i kept on bieng transfered to customer care which never picked up and lot of airtime going to waste.</p> <p>I than eventual spoke to Mr Johnson from customer care who assure me of speaking to the manager asap and when i called him today he had forgoten about my setuation and he said he will call me back as his bussy with a customer and they also rushing so they can go to their stuff party and even now im still waiting for his call.</p> <p>I also went 1 exstra i emailed him and that to went unresponded to. alot of money was spent here but all i getting is a headech for my hard earned money.</p> <p>1. This ruined my weekend.</p> <p>2. I have had to use money interms of data and airtime trying to get hold of them.</p> <p>3. Im am realy disapointed with this compony as it prioritises every other thing but it customers.</p> <p><br /> </p>