LC
Louis C
1 reviews | Active since Sept 2014
07 May 2015, 12:53
Outstanding service from Dominique
My Lenovo notebook was sent for repair to a supplier that caused more harm than good , I received it back yesterday (6.5.15) I went in to the above mentioned store this morning (7.5.15) and was assisted by Dominique who is the Sales Manageress. She arranged to send my notebook to a supplier of my choice whom they do not actually use for Warranty claims. Dominique went the \extra mile"Bravo !"""
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Hi-Fi Corporation's replyOfficial
07 May 2015, 14:42Hello louiscappachino,
Thank you for the positive feedback.
Customer service is very important to us and we are glad that you received the service that you rightly deserved.
Your feedback will be sent to the manager of our Gateway Branch.
Thanks and kind regards,
Customer Resolution Center
Thank you for the positive feedback.
Customer service is very important to us and we are glad that you received the service that you rightly deserved.
Your feedback will be sent to the manager of our Gateway Branch.
Thanks and kind regards,
Customer Resolution Center
Hi-Fi Corporation's reply07 May 2015, 14:42
Official
Hello louiscappachino,
Thank you for the positive feedback.
Customer service is very important to us and we are glad that you received the service that you rightly deserved.
Your feedback will be sent to the manager of our Gateway Branch.
Thanks and kind regards,
Customer Resolution Center
Thank you for the positive feedback.
Customer service is very important to us and we are glad that you received the service that you rightly deserved.
Your feedback will be sent to the manager of our Gateway Branch.
Thanks and kind regards,
Customer Resolution Center