1 reviews | Active since Nov 2016
Order Conformation
<p>Hello Peter,</p> <p> </p> <p>I have a complaint about Hifi Corp, and it's poor service to me as client, I have been requesting assistance from the customer service for the past three days and still to this day I have not yet recieved assistance.</p> <p>I have deposited money into their account for a Refrigerator on the Black Friday sale on Saturday, I have been trying to confirm my deposit into their account but my voice and efforts fall on deaf ears. I have been calling them for assistance since Monday and everyday I am being given different Hifi Corp email addresses to address my complaint to, some of those emails kick back, only one of the three given emails went through and an automatic response was sent to assure me I will be assisted shortly. Firstly how is it that each time I call, the call assistent(s) I talk to gives me a different email address to send my complaint to. A whole day went by without anyone helping me. Call after call they tell me they have too many backlog but three days of waiting after being given non working email addresses one after another. I feel helpless and unappreciated, and level of professionalism is questionable.</p> <p> </p> <p>I do not understand how things work there and if customers are valued but I feel like I have no value nor importance to them. I really need my issue heard since this is my first online purchase with them and it is starting to be terrible experience for me.</p> <p> </p> <p>Kind Regards.</p>
