PF
Paschal F

1 reviews | Active since Nov 2022

24 Nov 2022, 16:20

Online sale

I bought a TV online and my sale was approved, now today I received a call telling that they're out of stock and I must wait for 7 to 14 days to get my money back I find this unacceptable, as my purchase was success and I do have an order number

I asked the agent to transfer me to her manager and she dropped the call

Contact me on: ***

0
Replies (2)
PF
Paschal F's update24 Nov 2022, 17:12
Reviewer Update
called they customer service line and spoke to Miss. Gopolang GR Maloane
who also confirmed that the is no stock which I find unacceptable because this would mean my product was sold to some one else as I have my order number and I can't wait for 7 to 14 days if you can't give me my TV I want my money back today, as when I bought the TV you did wait 7 to 14 days for my money to reflect

poor online service and I wouldn't advise anyone to buy from hifi corp online as its a **** and ***** to sell products that you don't have, which is false advertising and I will take this matter higher if I have to
PF
Paschal F's update24 Nov 2022, 17:22
Reviewer Update
you didn't wait 7 to 14 days*

I will use my right which is stipulated in the consumer protection Act 68 of 2008