KW
Kobus W
1 reviews | Active since Feb 2016
20 Feb 2016, 22:05
OBF HiFi Corp
I purchased Microsoft Lumia 435 phone on 02/12/2016<br> The 3 day I had a bubble seen under the glass in the middle of LCD screen.<br> On 02/19/2016 taken to exchange it for new one of the same phone.<br> The stuff (Morne Snyman) saw the phone was defect<br> But he refuses swop it for a new one and say that it is not there product<br> But Vodacom's problem and it will be sent away for assessment<br> I told him that I did not buy at Vodacom.<br> And the problem is between Vodacom and HiFi comp.<br> Mr Morne said that the phone will be sent away for testing by Vodacom tech and that Vodacom is not under the law of CPA .<br> My phone is sent away but now I have no phone.
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Replies (1)Hi-Fi Corporation's replyOfficial
22 Feb 2016, 09:55Hello kobuswinter,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 724402.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 724402.
Thanks and kind regards,
Customer Resolution Center
Hi-Fi Corporation's reply22 Feb 2016, 09:55
Official
Hello kobuswinter,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 724402.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 724402.
Thanks and kind regards,
Customer Resolution Center
