Not satisfied

To whom it my concern. Kindly not that I am a highly angry client that needs attention as soon as possible I place an order online for delivery at my home address before back Friday on the 27 Nov order number #***, however even today I have not received any communication with regards to the where about of my order or how long will it take for the delivery company to deliver,. Every time I call or sent an email to your contact center I’m told someone will get back to me but I get no joy. I really need this to be sorted out ASAP as I cannot buy something that I don’t want I want to use my machine I paid for it.