Non-Delivery for Over a Month & Poor Customer Care!

I made an online purchase for a drone that was on the "online only special order" on the 26th of August and was informed that I would receive my order in the next 14 days. It is now the 30th of September (thus over a month) and I still have not received my order. I have tried emailing the jdg email I was provided and have not been assisted. I have called the customer care line multiple times and I am always informed that "a complaint has been lodged and that I will be helped within 24 hours". In all my call attempts, 24 hours have lapsed and I still have not been helped. I will never purchase an item from Hi-Fi Corp ever again and I advise anyone who wants to have piece of mind with respect to making online purchases to do the same.