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Item: Hi-Fi Corporation
Rating: 2
Author: Annelie E

We bought a Sinotech 40\ tv on 14/03/3015. We took it back on 11/07/3015 due to lines forming on the screen. We booked it in with them for repairs. Up to today 26/09/2015 we did not get any feedback or tesponse. When we phone them they say they will call us back without taking any information from us. We were in store at customer service in emalahleni on 13/09/2016. They promised us feedback as they have a 21 days policy on returns. Still no feedback"

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Replies (2)

Hi-Fi Corporation's replyOfficial

28 Sept 2015, 08:01

Hello erasmus17,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is 720338.

Thanks and kind regards,

Customer Resolution Center

Hi-Fi Corporation's reply28 Sept 2015, 08:01

Official

Annelie E's updateReviewer Update

01 May 2019, 09:28

Thanks so much to the guys from the Customer Resolution Center, the problem was swiftly dealt with after their response

Annelie E's update01 May 2019, 09:28

Reviewer Update

Thanks so much to the guys from the Customer Resolution Center, the problem was swiftly dealt with after their response