no feedback

<br> I Am awaiting feedback on the below. Would like to know when I can collect my new phone as there is no info available when I call the store for an update<br> <br> ___<br> Hello Matt505,<br> <br> Thank you for bringing the matter to our attention.<br> <br> We have escalated the matter for further investigation and will revert with feedback soonest.<br> <br> Your reference number is 716918<br> <br> Thanks and kind regards, <br> Veni Byers