NO customer care.

What terrible after sales service. As a decent, patient person, even i have been moved to report this company. Customer care does simply not exist. 4 very polite emails to customer care. NOT 1 REPLY. Promises of home assessment of brand new TV taken 2 weeks. Walk-ins to store. 5 times. still nothing. They can't guarantee anything after 10 days. Why even bother with an extended guarantee? So disappointed. Should have stuck to buying from Makro.