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Duncan D

1 reviews | Active since Apr 2009

28 Nov 2022, 09:58

No consistency and bad customer service.

Went on 20 Nov 2022 to HiFi Corporation in Vaal Mall and spoke to the sales person about a printer. I was interested in those that can refill. He pointed out a Canon PIXMA G2411 for R2,899 on special. I asked is that the best price, which was stated yes. I bought it and when I got home I was searching online for refill inks. I went to the HiFi Corporation webpage and lone behold, there the same printer is on sale for R1,799 (R1,100 less)!!! I contacted them to query this and their excuse is that it is different sales streams - how pathetic. Surely a) the Salesman should know and b) the price should be the same. HiFi Corporation will not see me again if this is their attitude!!!

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