No bothered, no feedback, no one to help

This is the third Hello Peter I have created. Head office called me back and said they will investigate and get back to me within the same day, as my TV repair has still not being finalised after TWO AND A HALF MONTHS. It has been 1 week since then. I have had my lawyer call the branch in question. They spoke to Godfrey who is the technician who was suppose to be handling my TV. As right from the beginning, he showed to interest. He didn't even have the courtesy to call me back. I am utterly disgusted with this pathetic service.