New Faulty HP Laptop at HiFi Corporation

I bought a new HP laptop from HI Fi Corporation worth R9k last year in August. I checked it, everything was fine and I put it away for later use as I was still using my old. Weeks later I experienced glitching screen when I try to use it and it would just freeze. To cut the story short. I kept going back and forth explaining the problem and everytime it would go for repairs, it came back with the same problem. I even went to court and involved the SAPS to try get an exchange or refund as they were refusing but it was still under warranty. Fast forward, I wanted to give up on the matter but the police told me not to. After threatening them to take the legal route, 9 months later, this month (May) HI Fi Corporation and HP finally admitted that they gave me a faulty laptop that had a faulty Ram which was causing the problems. I received my money and never looked back. 😢😑 I will not recommend buying electronics there. Worst customer service ever.