1 reviews | Active since Jul 2020
Never, ever buy from HiFi Corporation! Whatever you save is not worth the trouble
I bought a fridge online on 26 June as I was moving house. I was never given an estimated delivery date, only that it would take 10 to 14 working days. On 3 July, I logged on to change my address to the new address as I was moving on 6 July. On 7 July, at 21h30 in the evening, I received a call from Thabiso saying my fridge would be delivered on 9 July. I confirmed the new address but unfortunately the change that I had made online hadn't pulled through - Thabiso then advised that I would then get a new delivery date and she would confirm this later that evening, but she didn't call. On 9 July, I received a further call advising that the fridge would be delivered on 11 July, but again, the new address hadn't pulled through. The lady amended the address. On 11 July, I received a call from the delivery company advising that they were at my house - yes, you guessed it, they went to the old address. The guys delivered the fridge and I immediately unwrapped it and plugged it in. I noticed though there is a black gouge mark inside the fridge and the freezer drawers were all scratched and the water dispenser in the door doesn't dispense! First thing on Monday morning, I logged a complaint and was advised that someone would call me within 24 hours. After 24 hours I called again and I was advised that "someone should have called by now", "just wait, they are going to call". I asked what my options were and she said they'd probably send a technician to fix the problem - I don't want it fixed, I didn't buy a broken fridge!
