CC
Corinne C

1 reviews | Active since Oct 2016

16 Dec 2016, 11:35

MOST PATHETIC SERVICE ENCOUNTERED, EVER!

<p>I will spare you the details of how a simply online purchase turned into an absolute nightmare, despite regular calls, e-mails and a visit to the store. Stories kept on changing saying "I" must have clicked wrong answers on basically all options. I own a Business Management Company, did not make any mistakes - screen print confirmation. </p> <p>Is very clear their own system is flawed, defaults in some cases and is complimented by staff who refuse to take responsibility and patches up chaos with ongoing lies. At present, I obtained my own Fedex Tracking number from HiFi Copr and will receive my fridge today - 4 days late and having followed up myself as Hifi Cor blamed Fedex. It was not your mistake Fedex and no, I did not choose the "delivery 7 days" option at all. I have a house full of people on a long-weekend, food that has gone off despite careful planning and assure you the problem lies on Hifi Corp side. Another customer lost.</p>

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