Most draining and exausting experience ever

The bed i bought from Hifi Corp was faulty, when i complained, i was told it would be replaced, twice i was given 2 diferent dates of delivery but never happened. Then i got told the replacement bed is out of stock i should choose a replacement. 2 beds i suggested was also out of stock. The 3rd one i got told the current bed me and my wife sleep on must first be collected and then exchanged. So we have to sleep on the floor, this bed has given me back problems and its only 3 months old. Restonic Denver bed set. I saw a poor rating for Palesa customer service before, and its the same person again!! I will continue complaining and updating until solved!!!