Money debit out of account; No delivery of order

Good day. I ordered a Samsung 65" QLED Smart 4K UHD TV online on the 27th Nov2019 from #HIFICORP. @hificorp There were no indication that they did not have stock and the purchase went through. After 3 days of tracking the order, i then phoned Hifi corp head office to find out why the traction of my order just stayed on "paid" status. Sumaya then phoned the branch and the manager, IVAN from the BOKSBURG branch, told her he will phone me back. On sunday, we phoned again, and spoke to PETUNIA, which at least, tried to assist us. She then told us that the boksburg store DONT have stock. They then said we must phone the Carnival branch, which apparently have stock. We then phoned Carnival branch 4 times before we actually got to speak with STEPHEN. He gave us the bad news that there is only 1 left and that they will deliver it on Monday. Monday, nothing happened so my husband phoned. They then said that they will deliver on Tuesday. Monday afternoon, Boksburg branch then phoned me, telling me that my order were allocated back to them from Carnival, but they dont have stock. Then they wanted to give me a display TV. After a long conversation, i was told that they will deliver on Tuesday. Nothing!!! Now i am told that i must be patient! They ordered the TV and will phone me with the time of delivery today by 13:00. I phoned headoffice. NO ANSWER. I phoned Boksburg, NO ANSWER. I logged 3 complaints. NO FEEDBACK! Can you please help me? Today i was told that my order is now with meadowview and that a Cheryl will contact me. Guess what... nothing! I phoned the customer care line, they promised me that headoffice will phone me within an hour.. guess what... nothing! How can a company take your money, don't give you what you paid for, don't contact you AND get away with it!!?? Also, just FYI, its R15 000.00 we're talking about!! Not just peanuts. #HIFICORP #OMBUTMAN #CONSUMER #CGSO #LYING*****S