Misleading

I bought a bundle deal that comes with laptop, laptop bag, mouse and printer to the value of R6000.00 in cash. Hifi Corp delivered laptop only and I immediately followed up and got hold of Mbali who then logged a complaint for me and I received a call from Tebogo in woodmead hifi Corp who then promised to send the rest of the order in 7 days, it passed with no order In sight and I followed up again he then referred me to Cresta mall hifi Corp and on the day I was supposed to go and fetch the laptop he then asked if at all it is opened that is when he started insulting me and I quote “ isixhosa is not a special language “ matter was then referred to Cameron Nash who is very much *********** as Tebogo it has been more than a month going back and forth right now I need my refund , Cameron who is ignoring my mails what he does is view my LinkedIn profile and no communication o their end