LW
Louis W

1 reviews | Active since Apr 2011

21 Jul 2025, 14:38

May I never go in there again

May I never be desperate enough to wan to buy something from HiFiCorp! On 17 July 2025, I app**** for finance at HiFiCorp and was informed I am provisionally approved for around R117000. I received an email informing me what to bring to the store which I did this morning. At the counter I was speaking to Sophy Shilense. Rude is all I can say. I was really addressed as if I wasted her time. I handed her, my Identity Card, last payslip and a memory stick with all my bankstatements on. "Ï want print" was her reply. As the email I received did not say it should be hard copies I questioned her and was told they had to scan it to send email. I was confused as I am giving it to her in PDF format. What more is required. I asked to see the Branch Manager. While waiting a man appeared at the Customer Care counter and I asked "Are you the manager?" He answered no. I later find out this was Ignatius Motloung. A lady with hands in her pockets appeared and I was informed she is the manager. (Tshepiso Leso) I asked her about the hardcopies and (still hands in the pockets) told me it was be printed. I asked for her name to address this with head office and she disappeared. The man of earlier (Ignatius) appeared again and asked if he can help. I told him I am waiting for the Branch Manager and the detail I requested. He now told me he is actually the Branch Manager! Is this service? I want to bring under your attention that I was actually looking at the following purchases: Air Fryer Oven R3200 Storage Queen Base R6000 Queen Mattress R8000 Emergency electrical supply R5000 Various Other items R2000 As I was the only client in the store I am so glad that you make enough money to loose a sale of this value. Your urgent reply is awaited as I believe Social Media is eager to hear about this.

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